Privacy Policy

Last updated: November 3, 2025

1. Introduction

MYRO Inc. ("we," "us," or "our") operates Profile Analyzer. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By using the Service, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide

  • Account Information: When you register via Google OAuth, we collect your name, email address, and profile picture
  • Profile Analysis Requests: Social media usernames and profiles you submit for analysis
  • Payment Information: Processed securely through Stripe (we do not store full credit card details)
  • Communications: Messages and queries you send through the Service

2.2 Automatically Collected Information

  • Usage Data: Information about how you interact with the Service, including pages visited, features used, and timestamps
  • Device Information: Browser type, operating system, IP address, and device identifiers
  • Cookies and Tracking: We use cookies and similar technologies to maintain your session and improve user experience

2.3 Social Media Data

When you request analysis of a social media profile, we collect publicly available information from that profile, including posts, engagement metrics, and profile details. This data is cached temporarily to provide the analysis service.

3. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve the Service
  • Process profile analyses using AI technology
  • Manage your account and subscription
  • Process payments and prevent fraud
  • Track usage limits according to your subscription tier
  • Send administrative information, updates, and security alerts
  • Respond to your inquiries and provide customer support
  • Analyze usage patterns to improve Service quality
  • Comply with legal obligations

4. Data Sharing and Disclosure

We may share your information with:

4.1 Service Providers

  • Authentication: Google OAuth for user authentication
  • Payment Processing: Stripe for subscription and payment management
  • AI Services: OpenRouter and associated AI providers for generating analyses
  • Social Media APIs: Third-party services for fetching public profile data
  • Cloud Infrastructure: Hosting and storage providers (PostgreSQL, Redis, S3-compatible storage)

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your information:

  • Data is encrypted in transit using HTTPS/TLS
  • Database access is restricted and monitored
  • Authentication tokens are securely managed
  • Regular security assessments and updates
  • Payment information is processed through PCI-DSS compliant providers

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide the Service and comply with legal obligations:

  • Account Data: Retained while your account is active and for a reasonable period after deletion
  • Profile Analyses: Stored for the duration of your subscription
  • Social Media Cache: Temporarily cached and periodically refreshed
  • Usage Data: Retained according to your billing cycle and for analytics purposes
  • Payment Records: Retained as required by financial regulations

7. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Opt-out: Withdraw consent for certain data processing activities
  • Restriction: Request limitation of how we process your data

To exercise these rights, please contact us through your account settings or via the contact information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to maintain your session and improve user experience. You can control cookie preferences through your browser settings, though disabling cookies may limit Service functionality.

Types of cookies we use:

  • Essential Cookies: Required for authentication and core functionality
  • Functional Cookies: Remember your preferences and settings
  • Analytics Cookies: Help us understand Service usage patterns

9. Third-Party Links

The Service may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Service, you consent to such transfers.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell your personal information.

13. European Privacy Rights (GDPR)

If you are in the European Economic Area, you have rights under the General Data Protection Regulation, including the right to access, rectification, erasure, restriction of processing, data portability, and the right to object to processing. You also have the right to lodge a complaint with a supervisory authority.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through the Service. The "Last updated" date at the top of this page indicates when this policy was last revised. Your continued use of the Service after changes constitutes acceptance of the updated policy.

15. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us through the Service or at the contact information provided on our website.